Ellen M. Dolan is one of 10 librarians nationwide to receive the 2010 I Love My Librarian Award.  A veteran of over 35 years of working in libraries, the director of the Shrewsbury (MA) Public Library won praise from town officials and patrons for her energy, creativity and dedication.

Here's inspiration for a community partnership you might consider for your library:

Cindy Stanczak, Adult & Teen Services Librarian at Albion (MI) District Library, asked Publib readers for unusual program ideas and offered up some she had as discussion-starters:

Serving the 21st Century Patron is a free online WebJunction conference, scheduled for December 1 - 2, 2010.

Program topics focus on the changing needs, challenges, and opportunities related to providing customer service in your 21st-century library.

The User Experience column in the November 1, 2010 issue of Library Journal provides examples of outstanding patron-focused design.  They "range in size, scale, expense, and impact", and columnist Aaron Schmidt notes that "small efforts are often easier and faster to implement, improvi

When your library schedules a program for which you'd like people to register, consider on your program announcements using the wording suggestions listed below ... On the Publib discussion list, Nann Blaine Hilyard, asked this question:

Here's a round-up of some newly-seen library fundraiser event ideas, plus a re-cap of some previous local events:

The folks at Unshelved Answers were "inundated" with requests for "Dewey's Booklist" after it was mentioned in the February 8, 2010 Unshelved comic strip. Even though the booklist didn't exist at the time, they invited readers to make one together. Go to Books Teen Boys Would Read (If They Knew They Existed) to see the titles that have been suggested, and add your own!