Don Reynolds, retired director of the Nolichucky Regional Library in Tennessee, presented a 4-hour Association of Rural and Small Libraries pre-conference session “What Do I do Next?: A Work Plan for the Director of a Rural and/or Small Public Library.” His presentation focused on ways library staff can "find the community’s pulse, assess its health, and address the need
Read Best Small Library in America 2012: The Independence Public Library, KS to learn how the library's small staff of 8 strove to save it from closure, by building relationships within the community and with local legislators.
Each time you write an update for your website, create an event for your Facebook page, or tweet about an upcoming program, think about what it is that you want the reader to do.
Do you want your customer to...