Fresh-eyed Perceptions of the New Employee

When your library hires a new staff member, you can use this as an opportunity to gain their perspective on your library and its services.  They may notice the things you've gotten used to, like tattered signs, policies that are restrictive or out of date, or a workflow that could be streamlined.

Read 10 Questions to Ask Every New Employee by Peter Bromberg to get ideas for things you could ask of your new hires; their perceptions of your library may prove helpful to improve the inside & outside of the library and customer service.

"For a short period of time our new employees can literally see things that we can't see -- and that short period is, unfortunately, the same period of time when they are most likely to keep their mouths shut as they try to get the lay of the land and not accidentally offend their new coworkers."

Image source: Xray Specs by roberlan via Deviant Art (CC BY-NC-ND 3.0 US)