Read Disruptive Teen Patrons: 7 Strategies to Regain Order, Authority, and Your Sanity, in which The 5 Minute Librarian shares tips that cover these situations:
- Group too rowdy?
- Teen breaking the rules?
- Teens are ignoring you?
- Issues between two teens?
- Suspect it is a special needs issue?
- Suggestions to avoid future behavioral problems
- How to de-escalate any situation
Image credit: Enokson via the Libraries and Librarians group on Flickr [Creative Commons Attribution 2.0 Generic (CC BY 2.0)]