A Librarian’s Guide to Homelessness

A welcoming and respectful attitude is one of the most important things that makes a library accessible to people who are homeless and/or living in poverty.

For practical suggestions on working with library users who are homeless, living in poverty, or suffering from mental illness, watch the video A Librarian’s Guide to Homelessness, presented by Ryan Dowd of Hesed House, a shelter in Aurora, IL.

Get more resources at DPI's Serving Special Populations > Homelessness and Poverty; note especially Library Service to the Homeless which covers the ethical and legal issues of “poverty profiling" policies that address body odor, detail the use of restrooms, and ban bulky bags.

• Hat tip to Tessa Michaelson Schmidt (DPI Public Library Youth and Special Services Consultant) and Leah Langby (Library Development and Youth Services Coordinator at Indianhead Federated Library System)