Serving the 21st Century Patron is a free online WebJunction conference, scheduled for December 1 - 2, 2010.
Program topics focus on the changing needs, challenges, and opportunities related to providing customer service in your 21st-century library.
If you aren't attending this year's American Library Association (ALA) 2010 annual conference June 24-29th, you don't have to miss 0ut on finding out about the tech trends that were discussed:
Title: Creating Inviting Low Cost Teen Spaces
Date: Wednesday, June 16, 2010
Time: 2 - 3 pm CST